The Bank of Queensland (BOQ) traces its origins back to 1874 when it was established as The Brisbane Permanent Benefit Building and Investment Society, the first such society in the state. Branches began opening elsewhere in Queensland in the 1980s, and the network is now Australia-wide with more than 260 branches, and growing.
So local people not only run our branches, they own them. They genuinely care about forming relationships with their customers.
The country’s largest regional bank with assets under management of AUD$38.8 billion, BOQ’s continuing success is derived from its unique owner-managed branch model and “your own personal bank” mantra. BOQ’s Owner-Managed model is unique to the Banking industry – our branches are run by Owner-Managers.
Hi, I’m Lee Priem, owner manager of the Bank of QLD at Currimundi. BOQ is one of Australia’s most dynamic and innovative financial institutions. We don’t believe that modern banking has to mean centralised, faceless head offices and impersonal service. It doesn’t have to mean disappearing branches, and not having a bank manager anymore. In fact, we believe that what customers want is all the convenience of internet banking and phone banking with ‘one on one’ in-branch service. So at Bank of Queensland we’ve turned things upside down and put the customer first. With our unique Owner-Managed Branch Model, we give bank managers ownership of their branch, put them in direct touch with their customers and ensure the highest levels of service. And we think that’s what has made us Australia’s fastest growing and most innovative retail bank with a national network of almost 300 BOQ branches, service centres and transaction centres. We also have the most widespread ATM network in the country, a strong and growing business banking presence and a philosophy of giving the customer what they want.